BrightCrest Solutions ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at brcrst.com or engage our services.
1. Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, phone number, and company name when you submit a form or email us.
- Project information: details you voluntarily share about your project, organization, or goals.
- Technical data: IP address, browser type, device identifiers, and pages visited collected via cookies and similar technologies.
- Billing information: payment details processed via PCI-compliant third-party payment processors. We do not store full card data on our servers.
2. How We Use Information
- To respond to inquiries and deliver services you have requested.
- To send proposals, invoices, contracts, and project communications.
- To improve our website performance and customer experience.
- To comply with legal, tax, and accounting obligations.
- To send occasional updates and marketing communications, where permitted.
3. Legal Bases (GDPR)
If you are in the EEA or UK, we rely on the following legal bases: contract performance, legitimate interests, your consent, and legal obligations.
4. Sharing of Information
We do not sell personal information. We may share information with vetted service providers (cloud hosting, analytics, email, payment processing) under strict contractual protections, or where required by law.
5. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined above and to meet our legal and contractual obligations.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at sales@brcrst.com.
7. Security
We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, or destruction.
8. International Transfers
Where personal data is transferred outside your country, we rely on appropriate safeguards such as Standard Contractual Clauses.
9. Children
Our services are not directed to children under 16, and we do not knowingly collect personal data from children.
10. Changes
We may update this Policy from time to time. We will post the revised version on this page with an updated "Last updated" date.
11. Contact
BrightCrest Solutions · 2176 Webster Ave, Pittsburgh, PA 15219, USA · sales@brcrst.com · +1 (704) 530-5490